Your satisfaction is our priority — and we’re here to help 24/7
At PonnoShare, we work hard to make sure our customers are completely satisfied with their streaming experience. If you have technical or billing concerns, we strongly encourage you to contact us first — our support team is always ready to assist.
If you’re not satisfied with your purchase and you've attempted to resolve the issue with us, you may request a full refund within 1 day of your original subscription. No refunds are available after this period.
Once a refund is issued, that customer will not be allowed to purchase any future subscription from us. This policy is in place to prevent misuse and ensure fairness for all users.
Before requesting a refund, we highly recommend contacting our support team. Most issues are resolved quickly and easily by our 24/7 agents.
Thank you for choosing PonnoShare. We value your trust and hope to serve you better every day.