Contact Us
For information about our service, please contact our support team.
support@ponnoshare.com
Phone
+1 (505) 5090-595
Address
NE 212th Ct, Williston, FL 32696, United States
Contact Us
Exclusive Dedicated Support for Our Subscribers
If you experience any buffering or encounter any issues with channels, let us know, and we will provide an instant solution.
F.A.Q.
Frequently Asked Questions
Why does live TV return to the home screen?
Our server hosts channels and movies from many countries. This issue will be resolved if we cancel channels from some countries.
How can I change the subscription password?
Log in to our website using your email and password, then click on the “Service” button, followed by the “Active” button. After that, click on the “Change Line Password” button. In the “Confirm New Password” box, enter your new password, and then click the “Save” button.
How can I get support if a channel is buffering?
You can submit a ticket, send an email, or contact our support team. Please provide the full channel name as it appears on the app, and we will provide an instant solution.
How can I cancel channels from the subscription package?
Log in to our website using your email and password, then click on the “Service” button, followed by the “Active” button. After that, click on the “Manage Bouquets” button to view the channel list. Select the channels you prefer by checking the boxes, then click the “Save” button at the bottom. Finally, update your app by clicking on the update option.
How long does it take to receive the details after purchasing a new subscription package?
Once the payment is made on the website and the invoice is marked as paid, the subscription is created instantly, and you can log in to view the subscription details immediately. If the invoice is not paid, we will manually provide the service within 1 to 3 hours.
Which devices are supported?
Android devices, Samsung Smart TV, LG Smart TV, Roku TV, Apple devices, Mac devices, Mega devices, and we also have our own browser link that allows direct access through any browser.